(01) Services

Everything a house needs, on one arrangement.

Six services, one employed team and a single monthly figure. You stop briefing trades, chasing quotes and letting strangers into the house.

46 entries
46 entries
46 entries
A Nestrova specialist working through a living room on a scheduled round
Round in progress · Islington
Tuesday, 08:40 · visit two of four
(02) What we do

Six services that rarely travel alone.

Most households start with one and add the rest within a year. Take them separately or fold the lot into a single standing plan.

2
Specialists per visit
48h
Reschedule notice
100%
Same-pair guarantee
Recurring cleaning
01
Recurring cleaning

The same two people, every visit.

Weekly or fortnightly rounds worked to a checklist you set once. The pair who learn your house are the pair who keep it.

3–5
Specialists on site
1 day
Typical reset
£420
From, per reset
Full resets
01
Full resets

One day, the whole house, top to bottom.

A team of three to five specialists resets the entire house in a day — before a move, after works, or once a year to reset the baseline the rounds keep to.

120
Checkpoints per round
4×
Rounds a year
94%
Faults caught early
Maintenance rounds
02
Maintenance rounds

Small failures, caught while they are still small.

A scheduled sweep of hinges, seals, filters, grout and fittings — photographed and filed after every round.

48h
Attendance window
£0
Call-out charge
12mo
Workmanship warranty
Repairs and fixes
03
Repairs and fixes

Priced before we start. Never after.

Same-week attendance for the things that break, quoted as a fixed figure rather than an hourly guess that grows.

2×
Seasonal rounds
8
Exterior checkpoints
72h
Storm response
Seasonal and exterior
04
Seasonal and exterior

Timed to the season, not the emergency.

Gutters, glass, decking, drainage and planting handled in March and October, before the weather makes them urgent.

24h
Emergency line
£0
Call-out charge
£120
From, per visit
Heating, water and electrics
05
Heating, water and electrics

Registered engineers, on our own payroll.

Boiler services, radiator balancing, leaks, sockets and lighting — carried out by registered engineers and qualified electricians who work the same rounds as the cleaners.

(04) Testimonials

What households actually say.

5.0
“We used to keep six numbers on the fridge. That list has been in a drawer for two years.”
Standing plan · Highbury
Black and white portrait of a bearded man wearing a cap and a buttoned shirt with a chest pocket, showing a calm expression.
Helena Ridgway
With us 3 years
5.0
“The same two people every fortnight. My mother recognises them now, which matters more than I expected.”
Standing plan · Highbury
Smiling young man with short curly hair and beard wearing a white t-shirt and smartwatch, standing with arms crossed against a plain light gray background.
Tom Aldridge
With us 18 months
5.0
“We used to keep six numbers on the fridge. That list has been in a drawer for two years.”
Standing plan · Highbury
Man wearing a blue knit beanie and a brown and beige jacket with a front pocket against a light gray wall.
Priya Mistry
With us 4 years
5.0
“They found a slow leak under thesink on a routine round. I would havefound it in about six months — withthe floor.”
Essential plan · Blackheath
Close-up of a smiling young man wearing a red shirt and a silver necklace against a blurred background.
Daniel Okafor
With us 2 years
5.0
“Nothing has broken unexpectedly
since we started. That is the entire
review.”
Estate plan · Richmond
Black and white portrait of a bearded man wearing a cap and a buttoned shirt with a chest pocket, showing a calm expression.
Helena Ridgway
With us 3 years
5.0
“We used to keep six numbers on the fridge. That list has been in a drawer for two years.”
Standing plan · Islington
Black and white portrait of a bearded man wearing a cap and a buttoned shirt with a chest pocket, showing a calm expression.
Helena Ridgway
With us 3 years
5.0
“We used to keep six numbers on the fridge. That list has been in a drawer for two years.”
Standing plan · Highbury
Black and white portrait of a bearded man wearing a cap and a buttoned shirt with a chest pocket, showing a calm expression.
Helena Ridgway
With us 3 years
(04) Questions

The seven we get asked most.

If yours is not here, ask it. Elio answers these himself and would rather have the conversation before a plan is written than after.

01

Do I get the same people every visit?

Yes. Every house has a named lead and a fixed pair, and we would rather move a visit by a day than send someone who has to be told where the stopcock is. If cover is unavoidable, the replacement is briefed in person by your lead before they arrive.

02

Is there a contract or a minimum term?

Yes. Every house has a named lead and a fixed pair, and we would rather move a visit by a day than send someone who has to be told where the stopcock is. If cover is unavoidable, the replacement is briefed in person by your lead before they arrive.

03

What happens if something is damaged?

Yes. Every house has a named lead and a fixed pair, and we would rather move a visit by a day than send someone who has to be told where the stopcock is. If cover is unavoidable, the replacement is briefed in person by your lead before they arrive.

04

What if I need something outside the plan?

Yes. Every house has a named lead and a fixed pair, and we would rather move a visit by a day than send someone who has to be told where the stopcock is. If cover is unavoidable, the replacement is briefed in person by your lead before they arrive.

05

Do you bring your own kit and products?

Yes. Every house has a named lead and a fixed pair, and we would rather move a visit by a day than send someone who has to be told where the stopcock is. If cover is unavoidable, the replacement is briefed in person by your lead before they arrive.

06

How do you handle keys and access?

Yes. Every house has a named lead and a fixed pair, and we would rather move a visit by a day than send someone who has to be told where the stopcock is. If cover is unavoidable, the replacement is briefed in person by your lead before they arrive.

07

Which parts of London do you cover?

Yes. Every house has a named lead and a fixed pair, and we would rather move a visit by a day than send someone who has to be told where the stopcock is. If cover is unavoidable, the replacement is briefed in person by your lead before they arrive.

Start here

Start with a walkthrough.

+44 20 7946 0142care@nestrova.com
Mon–Sat, 8am–7pm · Emergency line 24h
Request a walkthrough
Reply within 1 working day
No sales calls, ever. We only use this to arrange the visit.
Request received. Elio will call to arrange a time that suits the house — expect to hear from us within one working day.
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