Household care · Est. 2014

Your home, kept. Without a single thing to chase.

One standing arrangement for cleaning, maintenance, repairs and seasonal work — with the same specialists on every visit.

A Nestrova specialist cleaning the full-height glazing of a living room
Round in progress · N1
(01) About us
2014 — 2026
Marcus Ilott, lead maintenanceEmre Aydın, plumbing and systemsReuben Okonjo, cleaning lead

Every specialist is employed by us, DBS-checked and insured — never subcontracted out.

Nestrova keeps a house the way its owner would, if they had the time — one standing arrangement, one point of contact, and the same specialists at the door every week. No rota of strangers. No chasing quotes. Just a house that stays kept.

#HouseholdCare
Homes under care
2020
2026
On last year
+11%
1,240+
Years of standing care
Two Nestrova specialists arriving for a scheduled round
11+

Eleven years running the same rounds for the same households — with the same faces at the door, week after week.

Households retained
Sector average 88%
Average tenure
4.2 yrs
96%
(02) Services

Everything a home asks for.

The four lines most households start with. Take the whole arrangement, or add each one as the house needs it.

2
Specialists per visit
48h
Reschedule notice
100%
Same-pair guarantee
Recurring cleaning
01
Recurring cleaning

The same two people, every visit.

Weekly or fortnightly rounds worked to a checklist you set once. The pair who learn your house are the pair who keep it.

3–5
Specialists on site
1 day
Typical reset
£420
From, per reset
Full resets
01
Full resets

One day, the whole house, top to bottom.

A team of three to five specialists resets the entire house in a day — before a move, after works, or once a year to reset the baseline the rounds keep to.

120
Checkpoints per round
4×
Rounds a year
94%
Faults caught early
Maintenance rounds
02
Maintenance rounds

Small failures, caught while they are still small.

A scheduled sweep of hinges, seals, filters, grout and fittings — photographed and filed after every round.

48h
Attendance window
£0
Call-out charge
12mo
Workmanship warranty
Repairs and fixes
03
Repairs and fixes

Priced before we start. Never after.

Same-week attendance for the things that break, quoted as a fixed figure rather than an hourly guess that grows.

(03) How it works

Four steps, then you stop thinking about it.

No lock-in and no minimum term. Most households start with a walkthrough and move onto a standing plan within a fortnight.

A Nestrova specialist washing the glazing of a living room in morning light
On a round
N1 · Wk 34
A standing round, filmed inone take.
No staging, no stock crew — our own
Tuesday team
Step 01

The walkthrough

An hour at your house. We photograph it room by room and write down what it needs now and in six months. No charge.

Step 02

The written plan

A schedule and a fixed monthly figure. Every line on it is something we found in your house, not a package we sell to everyone.

Step 03

The rounds

The same specialists attend on the same days. They hold the keys, know the boiler, and you never brief anyone twice.

Step 04

The record

Every visit logged with photographs and notes, so the house builds a maintenance history instead of relying on memory.

(04) Testimonials

What households actually say.

5.0
“We used to keep six numbers on the fridge. That list has been in a drawer for two years.”
Standing plan · Highbury
Black and white portrait of a bearded man wearing a cap and a buttoned shirt with a chest pocket, showing a calm expression.
Helena Ridgway
With us 3 years
5.0
“The same two people every fortnight. My mother recognises them now, which matters more than I expected.”
Standing plan · Highbury
Smiling young man with short curly hair and beard wearing a white t-shirt and smartwatch, standing with arms crossed against a plain light gray background.
Tom Aldridge
With us 18 months
5.0
“We used to keep six numbers on the fridge. That list has been in a drawer for two years.”
Standing plan · Highbury
Man wearing a blue knit beanie and a brown and beige jacket with a front pocket against a light gray wall.
Priya Mistry
With us 4 years
5.0
“They found a slow leak under thesink on a routine round. I would havefound it in about six months — withthe floor.”
Essential plan · Blackheath
Close-up of a smiling young man wearing a red shirt and a silver necklace against a blurred background.
Daniel Okafor
With us 2 years
5.0
“Nothing has broken unexpectedly
since we started. That is the entire
review.”
Estate plan · Richmond
Black and white portrait of a bearded man wearing a cap and a buttoned shirt with a chest pocket, showing a calm expression.
Helena Ridgway
With us 3 years
5.0
“We used to keep six numbers on the fridge. That list has been in a drawer for two years.”
Standing plan · Islington
Black and white portrait of a bearded man wearing a cap and a buttoned shirt with a chest pocket, showing a calm expression.
Helena Ridgway
With us 3 years
5.0
“We used to keep six numbers on the fridge. That list has been in a drawer for two years.”
Standing plan · Highbury
Black and white portrait of a bearded man wearing a cap and a buttoned shirt with a chest pocket, showing a calm expression.
Helena Ridgway
With us 3 years
(06) Journal

Notes from the houses we keep.

What our rounds turn up, written by the specialists who found it. Published monthly, with no marketing in it.

Start here

Start with a walkthrough.

+44 20 7946 0142care@nestrova.com
Mon–Sat, 8am–7pm · Emergency line 24h
Request a walkthrough
Reply within 1 working day
No sales calls, ever. We only use this to arrange the visit.
Request received. Elio will call to arrange a time that suits the house — expect to hear from us within one working day.
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